Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 61jili.cam ("61jili," "we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you," "your," or "Player") who access and use our online gaming platform, including casino games, bingo, slots, sports betting, and related services. This Policy applies to all information collected through our website, mobile applications, customer support channels, and any other touchpoints where you interact with 61jili.

We are committed to protecting your privacy and ensuring the security of your personal data in full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine data protection regulations. As a PAGCOR-licensed online gaming operator serving Filipino players across Manila, Cebu, Davao, and throughout the Philippines, we adhere to the highest standards of data protection and information security.

By creating an account with 61jili, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agreed to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with this Policy, please do not use our services.

2. Information We Collect

To provide you with a secure, personalized, and compliant gaming experience, we collect various types of personal information. The categories of data we collect include:

2.1 Account Registration Information

When you create an account with 61jili, we collect the following personal details:

• Full legal name as it appears on your government-issued identification
• Date of birth to verify you meet the minimum age requirement of 21 years
• Email address for account communications and verification
• Mobile phone number for account security and two-factor authentication
• Residential address including street, barangay, city/municipality, province, and postal code
• Username and password for account access
• Security questions and answers for account recovery purposes

2.2 Identity Verification Documents (KYC)

To comply with Philippine anti-money laundering (AML) regulations and PAGCOR licensing requirements, we collect identity verification documents, including:

• Government-issued photo identification such as Philippine passport, driver's license, UMID card, or Philippine Identification Card (PhilID)
• Proof of address documents such as utility bills, bank statements, or government correspondence dated within the last three months
• Selfie photographs holding your ID document to verify identity authenticity
• Biometric data from facial recognition verification where applicable

2.3 Financial and Transaction Data

When you deposit funds, place bets, or withdraw winnings, we collect:

• Payment method details including GCash account numbers, PayMaya account details, bank account information (BDO, BPI, Metrobank, UnionBank), and credit/debit card details (last four digits only)
• Transaction history including deposits, withdrawals, wagers, winnings, bonuses claimed, and account balance changes
• Payment verification documents such as screenshots of e-wallet accounts or photos of payment cards (with sensitive information obscured)

2.4 Gaming Activity and Behavior Data

To provide personalized gaming experiences and detect fraudulent activity, we collect:

• Game play history including games played, bet amounts, win/loss records, and session duration
• Betting patterns and preferences across slots, bingo, live casino, and sports betting
• Bonus and promotion participation history
• Responsible gaming settings including deposit limits, loss limits, session time limits, and self-exclusion preferences

2.5 Technical and Device Information

When you access our website or mobile app, we automatically collect technical information, including:

• IP address and geolocation data to verify you are located within the Philippines
• Device information including device type, operating system, browser type and version, and screen resolution
• Cookies and tracking technologies to remember your preferences and analyze site usage
• Access logs including login times, pages visited, actions taken, and session duration

2.6 Communication Records

We maintain records of all communications between you and 61jili, including:

• Customer support conversations via live chat, email, or phone
• Marketing communications including promotional emails, SMS messages, and push notifications
• Feedback and survey responses you provide voluntarily

3. How We Use Your Information

61jili uses your personal information for the following legitimate business purposes:

3.1 Account Management and Service Provision

• Creating and maintaining your player account
• Processing deposits, withdrawals, and payment transactions
• Providing access to casino games, bingo rooms, slots, and sports betting
• Managing bonuses, promotions, and loyalty rewards
• Communicating account-related information and service updates

3.2 Legal and Regulatory Compliance

• Verifying your identity and age (21+ requirement)
• Complying with PAGCOR licensing obligations
• Meeting anti-money laundering (AML) and counter-terrorist financing (CTF) requirements
• Responding to legal processes, court orders, or regulatory inquiries
• Maintaining audit trails and transaction records as required by law

3.3 Fraud Prevention and Security

• Detecting and preventing fraudulent activity, money laundering, and account abuse
• Identifying suspicious betting patterns and collusion between players
• Protecting against unauthorized account access and cyber attacks
• Investigating violations of our Terms and Conditions

3.4 Responsible Gaming

• Implementing deposit limits, loss limits, and session time restrictions
• Monitoring gaming behavior for signs of problem gambling
• Processing self-exclusion and cooling-off period requests
• Providing responsible gaming tools and support resources

3.5 Customer Support

• Responding to your inquiries and support requests
• Troubleshooting technical issues
• Resolving disputes and complaints
• Improving service quality through feedback analysis

3.6 Marketing and Personalization (With Your Consent)

• Sending promotional offers, bonuses, and tournament invitations via email or SMS
• Personalizing game recommendations based on your preferences
• Conducting market research and customer satisfaction surveys
• Analyzing user behavior to improve our services and develop new features

Note: You may opt out of marketing communications at any time by adjusting your account preferences or clicking "unsubscribe" in promotional emails.

4. Information Sharing and Disclosure

61jili does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data in the following limited circumstances:

4.1 Service Providers and Business Partners

We share information with trusted third-party service providers who assist us in operating our platform, including:

• Payment processors (GCash, PayMaya, bank partners) to process deposits and withdrawals
• Game providers (Pragmatic Play, PG Soft, Evolution Gaming) to deliver gaming content
• Identity verification services to conduct KYC checks
• Cloud hosting providers to store data securely
• Customer support platforms to manage player inquiries
• Marketing and analytics services to improve our offerings (only with your consent)

All service providers are contractually obligated to protect your data and use it only for the purposes we specify.

4.2 Regulatory Authorities

We may disclose your information to PAGCOR and other Philippine regulatory bodies to comply with licensing requirements, anti-money laundering obligations, and legal mandates.

4.3 Law Enforcement and Legal Processes

We may disclose personal information when required by law, including in response to court orders, subpoenas, or lawful requests from government authorities investigating criminal activity.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to continued protection under this Privacy Policy.

5. Data Security Measures

Protecting your personal information is our top priority. 61jili employs industry-leading security measures, including:

• SSL/TLS encryption for all data transmitted between your device and our servers
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication (MFA) for account access
• Firewall protection and intrusion detection systems
• Regular security audits by independent third-party experts
• Access controls limiting employee access to personal data on a need-to-know basis
• Secure data centers with physical security measures and backup systems

Despite our best efforts, no system is completely secure. If you suspect unauthorized access to your account, contact our support team immediately.

6. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal information:

Right	Description
Right to Access	Request a copy of the personal data we hold about you
Right to Rectification	Correct inaccurate or incomplete personal information
Right to Erasure	Request deletion of your data (subject to legal retention obligations)
Right to Object	Object to processing of your data for marketing or other purposes
Right to Data Portability	Receive your data in a structured, machine-readable format
Right to Withdraw Consent	Withdraw consent for processing activities that require it

To exercise any of these rights, contact our Data Protection Officer via live chat or email [email protected]. We will respond to your request within 15 days as required by Philippine law.

7. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us:

• 24/7 Live Chat Support: Available on our website
• Email: [email protected]
• Data Protection Officer: [email protected]

For complaints or concerns regarding our data handling practices, you may also contact the National Privacy Commission of the Philippines.